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Return Policy

Customers may return any item which is damaged or faulty for exchange or refund within 7 days of the goods being received. You must inform us of your intention to return the goods within that period by phone or e-mail. Please include your reason for returning the goods.

All products were carefully checked prior to despatch from our warehouse. Products being returned must be in the original packaging, unused, unwashed and in the same condition you received it.

All items being returned must be sent via registered post at your own expense or as mutually agreed.  
Address for return: 60 Olearia Drive, Howden, Tasmania 7054.

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Email: info@frenchillusion.com

Ph:  0407 420 260 or 0437 888 766 (Australia)

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