Unless otherwise requested by the customer, French Illusion utilizes Australia Post for all deliveries. Once an order is despatched, a tracking number will be provided to the client.

For very large orders, French Illusion may explore alternative delivery companies to obtain the most competitive rate.

Provided items are in stock, all orders are dispatched within 48 hours of receipt of order. If an item is out of stock French Illusion will contact you within 24 hours regarding anticipated delivery date. French Illusion will also advise you by e-mail when your order has been dispatched.

Deliveries within Australia usually arrive within 3 to 5 working days. At times, delays in delivery may occur due to public holidays or some unforeseen circumstance. French Illusion cannot take responsibility for these delays.

All orders are delivered during normal business hours. French Illusion takes great care when packaging, to ensure all items arrive at their destination in perfect condition.

You are welcome to contact French Illusion on +61 (0)407 420260 or by e-mail sales@frenchillusion.com for further information.

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